Epic Games Download: How to Get Started with the Epic Games Store
If you are a PC or Mac gamer, you might have heard of the Epic Games Store, a digital platform that offers a variety of games, some of which are exclusive or free. But how do you download and use the Epic Games Store? In this article, we will guide you through the steps of downloading, installing, and using the Epic Games Launcher, which is required to access the store and play its games. We will also show you how to browse and buy games on the store, as well as how to contact Epic Games customer support if you need any help.
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What is the Epic Games Store?
The Epic Games Store is a digital video game storefront for Microsoft Windows and macOS, operated by Epic Games. It launched in December 2018 as both a website and a standalone launcher, of which the latter is required to download and play games. The storefront provides a basic catalog, friends list management, matchmaking, and other features.
A digital storefront for PC and Mac games
The Epic Games Store offers a selection of games from various genres, such as action, adventure, simulation, strategy, RPG, and more. You can find both indie and AAA titles on the store, as well as some games that are not available on other platforms. Some of the popular games on the store include Fortnite, Rocket League, Fall Guys, The Division 2, Control, Death Stranding, The Sims 4, Dying Light Enhanced Edition, Horizon Chase Turbo, and many others.
A platform for exclusive and free games
One of the main attractions of the Epic Games Store is that it offers exclusive and free games every week. Exclusive games are those that are only available on the store for a certain period of time, usually 12 months or longer. Some examples of exclusive games are Journey, Maneater, Satisfactory, World War Z, Ashen, Hello Neighbor: Hide and Seek, Hades (early access), The Walking Dead: The Final Season (except for those who already purchased it on Steam), Super Meat Boy Forever, Rebel Galaxy Outlaw, Genesis: Alpha One, Outer Wilds (unclear if Steam and Epic Store launches will be simultaneous), My Time at Portia, Donut County, Gorogoa, Darksiders 3, Subnautica.
Free games are those that you can claim at no cost during a limited time window. Once you claim them, they are yours to keep forever. You can find free games on the store's homepage or under the "Free Games" tab. Some examples of free games are What Remains of Edith Finch (currently free), The Jackbox Party Pack (will be free starting January 24), Guacamelee!; Guacamelee! 2 (will be free starting January 31), Axiom Verge (will be free starting February 7), and many others.
A launcher for Epic-published games and other titles
The Epic Games Launcher is a software application that allows you to download and play games from the Epic Games Store, as well as other games that are not on the store but are compatible with the launcher. For example, you can use the launcher to play Fortnite, Unreal Tournament, Shadow Complex Remastered, Paragon, and Spyjinx, which are all published by Epic Games. You can also use the launcher to play games that you bought from other sources, such as Steam, Origin, Uplay, or GOG. To do this, you need to add them to your library manually by clicking on the "+" button and selecting "Add Non-Epic Game".
How to Download the Epic Games Launcher
Downloading the Epic Games Launcher is easy and free. Here are the steps you need to follow:
Check the system requirements
Before you download the launcher, make sure that your PC or Mac meets the minimum system requirements. According to the Epic Games website, these are the requirements for Windows and macOS:
Operating SystemWindowsmacOS
MinimumWindows 7 64-bitmacOS Sierra (10.12.6+)
RecommendedWindows 10 64-bitmacOS High Sierra (10.13.6+)
ProcessorCore i5-2300 / Phenom II X4 945Core i5-680 / Phenom II X4 945
Memory8 GB RAM8 GB RAM
GraphicsNvidia GeForce GTX 660 / AMD Radeon HD 7870 or equivalent DX11 GPUMetal capable GPU with 1 GB VRAM
Storage20 GB available space20 GB available space
Internet ConnectionBroadband internet connection required for online features and game updates.Broadband internet connection required for online features and game updates.
Visit the Epic Games Store website
To download the launcher, you need to go to the official website of the Epic Games Store: You can use any web browser of your choice, such as Chrome, Firefox, Safari, or Edge.
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Click on the download button
On the top right corner of the website, you will see a button that says "Get Epic Games". Click on it and a pop-up window will appear asking you to save the file. The file name should be something like "EpicInstaller-.msi" for Windows or "EpicInstaller-.dmg" for macOS. Choose a location where you want to save the file and click on "Save". The download should start automatically and take a few minutes depending on your internet speed.
Install and run the launcher
Once the download is complete, locate the file and double-click on it to start the installation process. Follow the instructions on the screen and agree to the terms and conditions. You can choose a different location for installing the launcher if you want. The installation should take a few minutes as well.
After the installation is done, you can run the launcher by clicking on its icon on your desktop or in your start menu. The first time you run it, you will be asked to sign in with your Epic Games account or create one if you don't have one already. You will also be asked to verify your email address if you are a new user.
Congratulations! You have successfully downloaded and installed the Epic Games Launcher. Now you can access the Epic Games Store and play its games. How to Browse and Buy Games on the Epic Games Store
Now that you have the Epic Games Launcher, you can browse and buy games on the Epic Games Store. Here are some tips on how to do that:
Explore the catalog of games by genre, price, or popularity
The Epic Games Store has a simple and user-friendly interface that allows you to find games that suit your taste and budget. You can use the tabs on the top of the website or the launcher to navigate through different categories, such as "Browse", "Free Games", "Coming Soon", "Deals", and "News". You can also use the search bar to look for specific games or keywords.
Under the "Browse" tab, you can filter the games by genre, such as action, adventure, simulation, strategy, RPG, and more. You can also sort the games by price, release date, popularity, rating, or alphabetically. You can also view the games in a grid or list format.
Claim free games every week
One of the best features of the Epic Games Store is that it gives away free games every week. You can claim these games by clicking on the "Free Games" tab on the website or the launcher. You will see a countdown timer for the current free game and a preview of the next one. To claim a free game, you just need to click on it and then click on "Get". The game will be added to your library and you can download and play it anytime.
The free games are usually available for a week, from Thursday to Thursday. However, sometimes there are special events or promotions that offer more free games or extend the duration of the offer. For example, during the holiday season of 2019, Epic Games gave away 12 free games in 12 days.
Look for deals and discounts
The Epic Games Store also offers deals and discounts on various games throughout the year. You can find these deals by clicking on the "Deals" tab on the website or the launcher. You will see a list of games that are currently on sale, along with their original and discounted prices. You can also see how much time is left for each deal.
Some of the deals are exclusive to the Epic Games Store, while others are part of wider sales events that involve other platforms as well. For example, in May 2019, Epic Games launched its first "Mega Sale", which offered up to 75% off on selected games, as well as an additional $10 off on any game priced at $14.99 or above.
Add games to your cart and checkout with your preferred payment method
Once you find a game that you want to buy, you can add it to your cart by clicking on it and then clicking on "Buy Now". You can also add multiple games to your cart by clicking on "Add to Cart" instead. You can view your cart by clicking on the cart icon on the top right corner of the website or the launcher.
To checkout, you need to sign in with your Epic Games account or create one if you don't have one already. You will also need to verify your email address if you are a new user. Then, you can choose your preferred payment method from a variety of options, such as credit card, PayPal, Amazon Pay, Paysafecard, BoaCompra, Razer Gold, or local payment methods depending on your region.
After you confirm your payment details and agree to the terms and conditions, you can click on "Place Order" to complete your purchase. You will receive a confirmation email with your receipt and order number. The game will be added to your library and you can download and play it anytime. How to Download and Play Games on the Epic Games Launcher
After you have bought or claimed a game on the Epic Games Store, you can download and play it on the Epic Games Launcher. Here are the steps you need to follow:
Go to your library and select a game
On the Epic Games Launcher, click on the "Library" tab on the left side of the screen. You will see a list of games that you own or have access to. You can also use the search bar or the filter options to find a specific game. To select a game, simply click on its icon or name.
Click on the install button and choose a location
Once you have selected a game, you will see a button that says "Install" on the bottom right corner of the screen. Click on it and a pop-up window will appear asking you to choose a location where you want to install the game. You can also change the installation options, such as creating a desktop shortcut, verifying the game files, or enabling auto-updates. After you have chosen your preferences, click on "Install" again to start the download and installation process.
Wait for the download and installation to finish
The download and installation time will vary depending on the size of the game and your internet speed. You can see the progress of the download and installation on the bottom left corner of the screen. You can also pause or resume the download at any time by clicking on the pause or play button next to it. You can also cancel the download by clicking on the "X" button.
Launch the game and enjoy
After the download and installation are complete, you can launch the game by clicking on its icon or name in your library. The game will open in a new window and you can start playing it. Some games may require additional steps, such as logging in with your account, agreeing to terms and conditions, or adjusting settings. You can also access the game's store page, achievements, news, forums, support, and more by clicking on the three dots next to its name in your library.
How to Contact Epic Games Customer Support
If you encounter any issues or have any questions regarding the Epic Games Store or Launcher, you can contact Epic Games customer support for assistance. Here are some ways to do that:
Visit the Epic Games help portal for FAQs and guides
The Epic Games help portal is a website that provides answers to frequently asked questions and guides on various topics related to the Epic Games Store and Launcher. You can access it by clicking on this link: You can browse through different categories, such as account management, billing, technical support, gameplay, security, privacy, and more. You can also use the search bar to look for specific topics or keywords.
Send an email to help@epicgames.com or epic-support@epicgames.com
If you cannot find an answer or solution to your issue or question on the help portal, you can send an email to Epic Games customer support at help@epicgames.com or epic-support@epicgames.com. You will need to provide your name, email address, Epic Games account ID (if applicable), description of your issue or question, screenshots or videos (if applicable), and any other relevant information. You will receive an automated response confirming that your email has been received and a ticket number for reference. A customer support agent will reply to your email as soon as possible.
Follow Epic Games on social media for updates and announcements
You can also follow Epic Games on social media platforms such as Twitter, Facebook, Instagram, YouTube, Twitch, Reddit, Discord, and more for updates and announcements regarding the Epic Games Store and Launcher. You can find links to these platforms on the bottom of the website or launcher. You can also use these platforms to interact with other users and share your feedback or suggestions.
Conclusion
The Epic Games Store is a digital video game storefront that offers a variety of games for PC and Mac users. To access the store and play its games, you need to download and install the Epic Games Launcher, which is free and easy to use. The store offers exclusive and free games every week, as well as deals and discounts on various titles. You can browse and buy games on the store by genre, price, or popularity. You can also download and play games on the launcher by going to your library and selecting a game. If you need any help or have any questions regarding the store or launcher, you can contact Epic Games customer support by visiting their help portal, sending an email, or following them on social media.</ FAQs
Here are some frequently asked questions and answers about the Epic Games Store and Launcher:
Q: How do I uninstall the Epic Games Launcher?
A: To uninstall the Epic Games Launcher, you need to go to the Control Panel on Windows or the Applications folder on macOS and find the Epic Games Launcher icon. Right-click on it and select "Uninstall" or "Move to Trash". Follow the instructions on the screen and confirm your action. The launcher will be removed from your computer.
Q: How do I update the Epic Games Launcher?
A: The Epic Games Launcher updates automatically whenever there is a new version available. You can also check for updates manually by clicking on the gear icon on the bottom left corner of the launcher and selecting "Check for Updates". If there is an update available, you will see a notification and a button to download and install it.
Q: How do I change the language of the Epic Games Store or Launcher?
A: The Epic Games Store and Launcher support multiple languages, such as English, French, German, Spanish, Portuguese, Russian, Chinese, Japanese, Korean, Arabic, Turkish, Polish, and more. You can change the language of the store or launcher by clicking on the gear icon on the bottom left corner of the launcher and selecting "Settings". Under the "General" tab, you will see a drop-down menu for "Preferred Language". Choose your desired language and click on "Apply". The store or launcher will reload in your chosen language.
Q: How do I refund a game that I bought on the Epic Games Store?
A: The Epic Games Store has a refund policy that allows you to request a refund for any game that you bought within 14 days of purchase and have played for less than 2 hours. To request a refund, you need to go to this link: You will need to sign in with your Epic Games account and fill out a form with your order information and reason for refund. You will receive an email confirmation once your request is submitted. A customer support agent will review your request and process your refund if it meets the criteria.
Q: How do I redeem a code for a game on the Epic Games Store?
A: If you have a code for a game that is redeemable on the Epic Games Store, you can redeem it by following these steps:
Go to this link:
Sign in with your Epic Games account or create one if you don't have one already.
Enter your code in the box and click on "Redeem".
The game will be added to your library and you can download and play it anytime.
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